Solution Engineering Manager
Location
Boston, Massachusetts, United States

About the opportunity

As a Solution Engineering Manager, you are responsible for building and running a team of regionally distributed Solution Engineers throughout North America. You will grow the size and abilities of the team already in place and work in close collaboration with regional and global sales and partnership teams to align on go-to-market strategy, role focus and locations in order to support our continued growth.

Contentful’s Solution Engineers serve as trusted advisors for prospects, customers, and internal Sales and Product teams. They map customer needs to the value of the Contentful platform, and demonstrate its benefits to developers, product managers, marketing leaders, and C-level executives.  As the team guide, you will lead and scale a team of effective, consultative, and technical sales engineers, be a role model on our most important opportunities, and assist in developing insights and strategies that ensure successful Contentful deployment and adoption

Solution Engineering Manager may travel up to 25% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.

What to expect?

  • Hire, on-board, train, mentor, and develop new Solution Engineers
  • Partner with regional and global sales and partnership teams on go-to-market strategy
  • Guide Solution Engineers to utilize a customer-focused strategy to drive adoption of Contentful in partnership with the sales management team
  • Coach Solution Engineers in the skills needed to map technology capabilities to prospect and customer business needs; to communicate technical software delivery concepts to mixed technical and non-technical audiences
  • Capture and share best-practice knowledge amongst the Solution Engineering community
  • Guide and motivate the development of demonstrations, digital experiences, whitepapers, datasheets, and other customer facing guidance and best practices
  • Provide technology leadership and strategic inputs into building new capabilities, technical readiness, and offers based on emerging technologies and market trends

What you need to be successful?

  • A Bachelor’s degree in Computer Science, MIS, or a comparable field, or equivalent experience
  • 3+ years of SaaS Sales/Solution Engineering Management experience, preferably with employees in distributed locations
  • 3+ years of influential success as a Sales/Solution Engineer individual contributor
  • Excellent English communication skills, both verbal and written
  • Ideally have recent industry experience with current web technologies and cloud concepts (microservices, Javascript, APIs, CDNs, etc.)
  • Experience and excitement about disruptive technology solutions
  • Experience shaping the practice of Solution Engineering at a previous company
  • Experience initiating cross-departmental company initiatives, gathering other experts around them to accomplish shared goals.
  • Willingness to travel 25% of the time

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital products
  • Health, vision and dental insurance
  • Generous time-off policy that rivals the best companies in tech
  • We set you up for success, equipping you with the latest and greatest hardware
  • Use your personal education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Spotify, Urban Outfitters, Jack in the Box, The British Museum, Xoom and Lenovo use Contentful to build their mobile and web products, voice controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 350 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed locations around the world.

“Everyone is welcome here” — it's a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We look forward to your application!

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby acknowledge and accept the collection, processing, use, and storage of my personal data as described therein.

#LI-REMOTE

 

Impressions
add-circle arrow-right remove style-two-pin-marker subtract-circle