Business Systems Analyst
Denver, Colorado, United States

About the opportunity

Contentful is growing faster than ever, and we are looking for a motivated Business Systems Analyst who will join our team and play a key role in a business systems team in charge of our business platform. 

As a Business Systems Analyst you will be working with developers and internal stakeholders on developing new and improving existing processes that are audit-ready and compliant, while still maintaining a flexible platform.

What to expect?

  • Define user stories to help technical team create multi-system, integrated, end to end workflows
  • Develop and maintain role based personas to manage user access permissions 
  • Create and execute change management process for SaaS based business systems
  • Define and implement audit process flows 
  • Develop operational data flows between systems
  • Improvement of the data definitions in the Business Systems eco-system with regard to the end-to-end processes in the entire company
  • Act as the bridge between business and technical teams for our specialist departments
  • Training of teams and key users on all process changes within Business Systems, including process documentation
  • Development and preparation of reports in cooperation with the specialist departments

What you need to be successful?

  • You have at least 3+ years working experience as a Business Systems Analyst
  • Expertise in multiple regulatory compliance standards such as ISO, SOX, SOC II, PCI and others
  • Broad experience with end to end systems workflows in the Quote to Cash process from SalesForce to ERP systems.   
  • You have ability to give optimal solutions to the business requirements on the basis of best practices and compliance requirements
  • Experience developing user access management profiles based on least privileged user and compliance related separation of duties
  • Excellent knowledge of Financial standards such as US GAAP, Quote to Cash, and Procure to Pay
  • Experience in Agile Development Principles
  • Excellent knowledge of ERP security models
  • Experience working in a SaaS company
  • Strong understanding of data governance concepts
  • You have experience in end-user training
  • Excellent communication skills, team spirit and enjoyment of project work as well as the flexibility required for this

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital product
  • Health, vision, dental insurance, an employee wellness program, life and disability insurance, and a retirement savings plan
  • A flexible time-off policy and paid holidays
  • 16 weeks paid parental leave (after 6 months of employment)
  • We set you up for success, equipping you with the latest and greatest hardware
  • We value our employees health and safety. Our teams are working remotely during the COVID-19 pandemic. 
  • Use your personal education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $100,000-$105,000
[This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards in accordance with the terms of Contentful’s variable compensation plans.]

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Co-op, Spotify, Bang&Olufson, N26, Swarovski use Contentful to build their mobile and web products, voice controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 450 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” — is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby acknowledge and accept the collection, processing, use, and storage of my personal data as described therein.

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