Director, IT
Denver, Colorado, United States

About the opportunity

Contentful is growing faster than ever, and we are looking for a motivated Director of IT to lead our HelpDesk and IT Systems Engineering teams.  The IT Director is responsible for the strategy, management, and execution of infrastructure for Contentful’s internal enterprise systems.  

What to expect?

  • Establish IT operations best practices, policies, tools and infrastructure that supports the needs of a fast growing, agile company
  • Develop a technology strategy roadmap for the IT HelpDesk, endpoint management, and IT systems and infrastructure
  • Work with leadership across the organization to identify business and technology needs and to optimize the use of information technology
  • Create a standard of excellence in IT services and technology by establishing, achieving, and improving departmental key performance indicators
  • Develop, manage, and track the IT department budget
  • Leverage understanding of interdependencies between technology, operations, and business needs to drive innovation, system selection, and create efficiencies
  • Use data to identify trends, drive decisions, and create a continuous improvement cycle
  • Provide direction, guidance, and training for IT staff

What you need to be successful?

  • You have at least 10 years working experience in IT Management
  • Proven experience scaling IT teams in a growing business
  • Experience managing globally dispersed teams
  • Experience implementing best practices for user access management, incident management, and change management
  • A strong IT Security mindset
  • Experience developing processes and policies for regulatory compliance such as ISO, SOC II, SOX, PCI, or HIPAA
  • Experience building collaboration and rapport within an organization with both technical and non-technical members
  • Experience working in a SaaS company using Agile methodologies
  • Excellent communication skills, team spirit and enjoyment of project work as well as the flexibility required for this
  • ITIL certification is a plus

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital product
  • Health, vision, dental insurance, an employee wellness program, life and disability insurance, and a retirement savings plan
  • Commuter benefits to help you get to and from work
  • A flexible time-off policy and paid holidays
  • 16 weeks paid parental leave (after 6 months of employment)
  • We set you up for success, equipping you with the latest and greatest hardware
  • We value our employees health and safety. Our teams are working remotely during the COVID-19 pandemic. 
  • Use your personal education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $180,000-$200,000

[This position is eligible for equity awards in accordance with the terms of Contentful’s variable compensation plans.]

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Co-op, Spotify, Bang&Olufson, N26, Swarovski use Contentful to build their mobile and web products, voice controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 450 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco and distributed around the world.

“Everyone is welcome here” — is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby acknowledge and accept the collection, processing, use, and storage of my personal data as described therein.

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