Director, Solution Partners
Location
New York City, New York, United States

About the opportunity

As the Director, North America Agency Partners, you will be responsible for building, managing and refining Contentful’s agency partner program and ecosystem within North America. This role will oversee the North America Partner Manager team and help support and grow key agency, systems integrator (SI), and consultancy relationships throughout the region.

As an experienced leader and mentor with a strong enterprise software agency partner and sales background, you are responsible for supporting your team in partner engagements, go-to-market initiatives and as a senior stakeholder for partners throughout the territory. With the role being quota carrying, you own your team’s forecast, ability to identify and mitigate risks, tackle opportunities, and constantly up-level your team through outstanding leadership and coaching.

What to expect?

  • Recruit, hire, train and coach existing and new team members
  • Educate, manage and support new and existing relationships with key strategic digital agencies and SIs at the VP & C-Level
  • Create processes, set best practices and build replicable patterns for regional go-to-market initiatives
  • Support, participate in & drive your team’s joint go-to-market activities and meetings with key strategic partners to drive pipeline and revenue for the North American sales motion
  • Serve as a senior stakeholder and point of escalation internally and in customer engagements
  • Be a mentor and provide hands-on coaching and professional development for both Partner Managers and the greater sales team
  • Conduct weekly forecasts and successfully manage sales development goals, metrics and quota achievement
  • Proactively collaborate cross-functionally with Sales, Marketing, Recruitment, Human Resources and Customer Success to ensure attainment of territory success

What you need to be successful?

  • 5+ years of management experience of a channel/digital agency partner team
  • 3-5 years of direct channel/partner management experience with digital agencies or systems integrators
  • Proven track record of growing, coaching and scaling high performing diverse partner team in a fast growth environment
  • Strong history of continuous channel/partner development through both external and internal resources, resulting in a healthy and robust broader ecosystem
  • Strong data-driven, analytical approach to identify and activate upon internal and external trends to drive performance
  • Highly effective, curious and empathetic communicator
  • Confident and humble leader with previous executive customer exposure
  • Willingness to travel (up to 33%)
  • Experience working with Salesforce, along with Google and other common office suite products

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital products
  • Health, vision, dental insurance, an employee wellness program, life and disability insurance, and a retirement savings plan
  • Commuter benefits to help you get to and from work
  • A flexible time-off policy and paid holidays
  • 16 weeks paid parental leave (after 6 months of employment)
  • We set you up for success, equipping you with the latest and greatest hardware
  • Use your personal education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Co-op, Spotify, Bang&Olufsen, N26, Swarovski use Contentful to build their mobile and web products, voice-controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 400 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” — is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!

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