Director of Product Development Operations
Berlin, Germany

About the opportunity

Contentful is on the journey of becoming the standard content platform to power modern digital experiences. By offering the technical infrastructure by which content can be integrated and meshed into applications and providing cross functional collaboration for the different personas involved in content operations, Contentful is uniquely positioned to be the next market leader in a world where the pace of change is accelerating.

The Product Development team at Contentful passed the 100 team members in 2020 and through constant growth will soon be double that size.

The quality and constant evolution of the operations of this team is critical to the success of the entire company and we are looking to push s to the next level when it comes to planning and executing on our strategy while staying accountable on our KPIs

We’re looking for a Director of Product Development Operations to take charge of our department planning and execution processes who will work closely with the department leadership and with key stakeholders in other departments.

What to expect?

  • Enable and foster a culture of excellent operations performance through internal and cross-functional initiatives
  • Execute, manage and deliver projects coordinating across multiple teams in order to deliver meaningful outcomes
  • Work with product, engineering, finance, and HR team to define process, operations protocols and handoffs with other departments.
  • Continually improve product and engineering operations and processes
  • Unlock department growth through improving all key workflows and processes, integrate periodic reporting processes (monthly and quarterly business reviews) with internal processes
  • Define and drive the department planning processes and own the actual vs. plan tracking
  • Ensure that your team as a whole makes available the right information and tools necessary to run efficiently the department 
  • Manage the team implementing the required tools and systems to support the key department workflows

What you need to be successful?

You may be a fit for this role if you:

  • Have worked in product operations, product management, or other discipline that works closely with both engineering and business teams, and you have a willingness to lead by example
  • Already managed operations for a department or group of at least 100 people
  • Had success in maintaining complex workflows and their instrumentations
  • Have previously managed program management or similar functions
  • Are familiar with business planning and reporting and managing OKRs and performance metric systems
  • Have the ability to demonstrate critical thinking and problem-solving experience with many stakeholders
  • Have experience in defining, implementing and operationalising new processes across teams

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital products. 
  • We set you up for success, equipping you with the latest and greatest hardware
  • Enjoy a full range of events, including workshops, Contentful-hosted meetups, guest speakers and team activities. Meet your team members from across the globe at our annual offsite. 
  • Get fit! We offer a variety of health and fitness classes and a discount on Urban Sports Club.
  • We value our employees health and safety. Our teams are working remotely during the COVID-19 pandemic. 
  • Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
  • Plus, Contentful socks! Oh yeah!

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Co-op, Spotify, Bang&Olufson, N26, Swarovski use Contentful to build their mobile and web products, voice controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 400 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” — is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby acknowledge and accept the collection, processing, use, and storage of my personal data as described therein.



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