Sales Operations Manager
Location
Denver, Colorado, United States

About the opportunity

The Sales Operations Manager will play a critical role supporting the Sales organization helping to improve the sales infrastructure including sales tools, systems, structure, and analytics focusing on the Contentful Sales Development team. This role requires a candidate who is highly analytical with an eye towards process improvement, and the ability to implement it. The candidate must be a strong leader, self-directed, well-organized, detail-oriented, and possess excellent written and verbal communication skills. 

What to expect?

  • Assist in the development, improvement, and implementation of processes for a smooth end-to-end sales development lifecycle.
  • Help to drive discipline and accuracy around sales qualification and data accuracy.
  • Help to develop and implement effective cross-functional processes.
  • Support sales analytics, reporting, and forecasting on a quarterly, monthly, and ad-hoc basis.
  • Assist with creation of reports & dashboards within Salesforce.com
  • Create and analyze key insights from forecasts, key business drivers, trends, and operating metrics. Translate data into insights and action.
  • Collaborate on strategic Salesforce.com reporting processes.
  • Assist with day-to-day activities supported by Sales Operations.
  • Be a thought leader and go-to expert on resources and tools.
  • Keep Sales Operations & Sales Department documentation up-to-date and relevant in company Wiki.
  • Work directly with key sales leaders on critical strategic, organizational, and operational projects designed to increase revenue, sales productivity, and operational efficiency.
  • Work with cross-functional teams including Marketing, Finance, and Customer Success.
  • Assist in sales training and onboarding including processes, tools, methodologies, and best practices

What you need to be successful?

  • 5+ years experience in Sales Operations Management, specifically supporting Sales Development teams; SAAS companies preferred
  • Admin level proficiency in Salesforce.com
  • Must have experience with lead qualification software (Outreach)
  • Experience with Lead Enrichment software (Discover org, etc.)
  • Deep sales process and methodology experience and expertise
  • Strong analytical and process definition skills

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital product
  • Health, vision, dental insurance, an employee wellness program, life and disability insurance, and a retirement savings plan
  • Commuter benefits to help you get to and from work
  • A flexible time-off policy and paid holidays
  • 16 weeks paid parental leave (after 6 months of employment)
  • We set you up for success, equipping you with the latest and greatest hardware
  • We value our employees health and safety. Our teams are working remotely during the COVID-19 pandemic. 
  • Use your personal education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $90,000-$100,000

[This position is eligible for equity awards in accordance with the terms of Contentful’s variable compensation plans.]

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Co-op, Spotify, Bang&Olufson, N26, Swarovski use Contentful to build their mobile and web products, voice controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 450 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco and distributed around the world.

“Everyone is welcome here” — is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby acknowledge and accept the collection, processing, use, and storage of my personal data as described therein.

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