Senior Technical Trainer
Location
Remote - North America

Who are we?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Co-op, Spotify, Bang&Olufson, N26, and Swarovski use Contentful to build their mobile and web products, voice-controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 500 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, and distributed worldwide.

About the Opportunity

Learning Services is charged with creating impactful, scalable learning experiences to help software development and content creation teams get the most out of the Contentful platform. We don’t do average. We’re out to reset the industry standard for helping customers and partners quickly create value while building on best practices that lead to long-term success. 

We’re looking for a talented and passionate technical trainer to provide fantastic learning experiences for our customers and partners. 

What to expect?

  • Because you are exceptionally clever and have lots of relevant experience, you will quickly become a Contentful expert (if you’re not one already). 
  • You will deliver virtual and in-person workshops to Contentful customers and partners on Contentful architecture and features, content modeling best practices, using Contentful APIs and SDKs, CI/CD strategies, extending the Contentful environment with apps, and other topics. 
  • You will inspire customers and partners to become enthusiastic fans of Contentful by communicating a compelling vision of Contentful’s features, value proposition, and the strategic role that content infrastructure plays in facilitating digital transformation. 
  • You will serve as a Contentful subject matter expert and technical resource for the Learning Services team, helping the team design new learning experiences, document best practices, and create helpful tools, job-aids, code samples, and other resources for Contentful users.
  • You will establish a relationship of trust with Contentful’s product management and development teams that will enable you to communicate customer needs, use cases, challenges, and feedback in a way that drives improvement of the Contentful product.

What you need to be successful

  • You have a bachelor's degree or equivalent experience in computer science or a related field.
  • You have 5+ years of experience working in a technical role such as software developer, sales engineer, or professional services.
  • You have 2+ years of experience in a technical training role.
  • You have experience with Contentful or other content management systems (e.g., Adobe AEM, Sitecore, Drupal, Contentstack, etc.). 
  • You are familiar with JavaScript and at least one other popular programming language such as Ruby, Python, or Java.
  • You have exposure to DevOps tools such as Jenkins, CircleCI, and TravisCI; static site generators such as Gatsby, Middleman, Jekyll, and Metalsmith; and front-end frameworks/libraries such as React, Angular, and Vue.
  • You have both presentation and facilitation skills. You can present material in an engaging way, read a room, and think on your feet. But you also can guide learners through a discovery process without being the “sage on the stage.” 
  • You have excellent educational instincts and have created instructor-led courses and other learning materials.
  • You have experience delivering in both face-to-face and virtual instruction/webinar formats.
  • You are available to travel up to 40% (eventually, when circumstances permit). 

What’s in it for you?

  • Join an ambitious tech company reshaping the way people build digital products
  • Health, vision, dental insurance, an employee wellness program, life, and disability insurance, and a retirement savings plan
  • Commuter benefits to help you get to and from work
  • A flexible time-off policy and paid holidays
  • 16 weeks paid parental leave (after six months of employment)
  • We set you up for success, equipping you with the latest and greatest hardware
  • Use your education budget to improve your skills and grow in your career, with extra days off
  • Plus, Contentful socks! Oh yeah!

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $115,000 - $125,000
[This position is eligible for equity awards  in accordance with the terms of Contentful’s variable compensation plans.]

 

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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