Director, Global Controller
Austin, Texas, United States

About the opportunity

The primary function of this position is to build, lead and manage a global department currently consisting of 10 FTE’s responsible for the processing, accounting, reconciliation, analysis and compliance for Contentful's Global and Technical Accounting functions. The department is still essentially in a start-up stage; but, with a rapidly growing business, will need to continue quickly ramp up to encompass best in class people, processes, and systems to meet the current and forward-looking needs of the company. The Controllership team will also collaborate with the other functional teams including our Systems, FP&A, People, Facilities, Legal, and other business units. 

What to expect?

  • Build and manage a team, consisting of and leveraging world class tools, processes, and personnel, to deliver against the responsibilities and objectives of the department.
  • Processing of global revenue, accounts receivable, deferred revenue, fixed assets, accounts payable, prepaids, accruals, other assets and liabilities, travel and entertainment, corporate cards, allocations and bank receipts and disbursements.
  • Recording to the G/L and other books of record of all Global Accounting Functions. This includes the ability to analyze the accuracy of Global Accounting Functions revenue and expenses and related balance sheet accounts in the G/L and report out monthly on the accuracy of the results and explain any large or unusual fluctuations.
  • Reconciliation of all Global Accounting Functions balance sheet accounts including clearing of related reconciling items in accordance with Contentful policy to ensure accurate financial results in the G/L. For clarity, this includes all bank and investment accounts as well as other balance sheet accounts including right of use assets, deferred commissions, internally developed software and equity accounts. 
  • Oversee root cause analysis of recurring reconciliation issues and recommend the implementation of process improvements and tools solutions to correct and mitigate these.
  • Steward global allocations. Coordinating with FP&A and the Systems team to ensure we have a repeatable, consistent compliant and accurate allocation methodology.
  • Oversee the monthly allocation calculations and recordings ensuring inputs and results are consistent accurate and that any material fluctuations are explainable. 
  • Refine the global month-end close process to ensure accurate results in all global entity trial balances including inter-company balances, eliminations, and revaluation. 
  • Prepare and facilitate a monthly fluctuation analysis of revenue and expense and balance sheet accounts to resolve resulting action items.
  • Steward the preparation and presentation of a monthly financial reporting package to review and analyze the company’s consolidated global results.  
  • Build relationships, process and controls to ensure all Contentful financial transactions or required disclosures potentially impacting the company’s financial statements are identified timely, assessed, and influenced as necessary to ensure they are in accordance with GAAP.
  • Identify, document, and optimize all key financial processes impacting Contentful financial statements to ensure proper and sufficient controls are in place and effectively documented and tested. 
  • Coordination and collaboration of all auditor requirements, communications, and management of audit scope and procedures.
  • Preparation of and review for accuracy in all respects of Contentful’s external financial statement requirements including global statutory filing requirements. 
  • Implement and maintain recurring optimization of tools and escalation strategies to monitor and communicate the “health” of the Global Accounting Functions. Process should be such that critical issues are detected, analyzed, escalated, and resolved with minimal impact to the financial statements and actual results reporting process.  
  • Build a network of peers and participate in industry groups to establish a benchmark for “best in class” Global Accounting Functions and Technical Accounting efficiency and effectiveness.
  • Develop and drive a detailed roadmap to ensure Contentful Global Accounting Functions meet current and future business needs and stay competitive with “best in class” standards.  Actively participate in driving the Finance Systems roadmap, appropriately prioritizing initiatives and helping to ensure automated solutions for Global Accounting Functions are implemented.
  • Collaboration with other functional teams, including our Systems, FP&A, People, Facilities, Legal teams, and various other business units on Global Accounting Function matters with cross functional impact. This includes new locations, acquisitions, system implementations, market expansions or other matters which impact Global Accounting Functions processes. Influence the outcome to optimize the trade-off between stakeholder satisfaction and time to market with the Global Accounting and Technical Accounting Functions needs for accounting, reporting, as well as effectiveness and efficiency of processing and reconciliation.  

What you need to be successful?

  • BA degree in Accounting or Finance
  • Prior Public Accounting experience required; Big 4 a strong plus
  • CPA required
  • 10 or more years relevant work experience in Global and Technical Accounting functions as further outlined above. 
  • 5 or more years of leadership and management experience with proven results for building and leading highly effective teams.
  • Experience working for companies of >$200M in revenue
  • Experience with multi-entity, global corporate structures, and multi-currencies
  • Power user level experience with ERP systems. Prior NetSuite experience.
  • System and process architecture, troubleshooting, reengineering and mapping
  • Project team level participation in new systems implementations 
  • Experience with recurring metrics tracking and analysis 
  • Interacting with external parties including auditors and other service providers.
  • Presentations to senior and executive management
  • Ability to adhere to the highest ethical standards and unwavering integrity.
  • Stand out leadership and team and individual management practices.
  • High-functioning, working knowledge of relevant accounting practices and procedures including US GAAP.
  • Solid reconciliation and accounting process knowledge including comfort with multi-entity and multi-currency environments.
  • Strong system and data flow knowledge. Ability to learn and adapt to new flows and software technologies.
  • This position may require travel to our Berlin office and may also require travel to other business locations from time to time. 

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital product
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive health/dental/vision care package covering 100% of monthly  premiums for employees 
  • We value Work-Life balance and You Time! A generous combination of a flexible time off policy, volunteer time off and paid holidays 
  • 16 weeks of paid parental leave (after 6 months of employment)
  • Use your personal education budget to improve your skills and grow in your career. 
  • Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • Share and navigate the excitement of a new workplace with your CFF (Contentful First Friend) 
  • Commuter benefits and monthly bill stipend 
  • Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!
#LI-JE1 #LI-Remote

Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlassian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice-controlled apps and more. 

We’re growing rapidly and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 750 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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