Champa Sharma

Director, Customer Support

Contentful

Champa is a dedicated and customer-focused Support Leader with nearly 15 years of global experience in technical support, having led high performing teams across organisations such as ServiceNow, CA Technologies, and Oracle. She is an experienced Customer Support leader focused on building technically strong, high impact teams, driving customer excellence and satisfaction, and empowering teams for success. Champa is passionate about people development and continuous improvement, and is committed to evolving customer support through strong cross-functional collaboration.