Improved the support page and ticketing experience

We are excited to introduce a new and improved support page and ticketing experience. The updated Support page includes a link to log into our Support Portal, where you can access our knowledge base and submit your support requests.

To access the Support Portal, you can use the same login credentials that you use for the Contentful Web app. If you are already logged in to Contentful, you won't need to log in again.

Support Page Workflow

This update enhances your support experience. We've improved the knowledge base with a wider range of resources for quicker answers to your questions. Our customized ticket forms cater to different support requests, gathering the necessary information for prompt and effective assistance.