Scalable pricing, for any digital product.

Contentful’s pricing model is built on spaces: repositories that store your content data model, entries and assets. Each Contentful space usually maps to a single team or project.

Claim your first Micro Space for free

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Meet the spaces.

You can combine as many or as few spaces as you need to power your digital content, and can upgrade or add a space at any time. Your first Micro space is always free – you don’t have to pay until you’re ready.

Micro

Perfect for blogs, microsites, and in-app notifications.

Free

$39 /month for
additional spaces

Master Environment

1

Sandbox Environments

1

Roles

1

Locales

2

Content Types

10

Records

5,000

Learn more

Small

Perfect for landing pages, mobile apps, and knowledge bases.

$189

/month for
each space

Master Environment

1

Sandbox Environments

2

Roles

2

Locales

4

Content Types

20

Records

10,000

Learn more

Medium

Perfect for marketing sites, intranets, and complex apps

$489

/month for
each space

Master Environment

1

Sandbox Environments

3

Roles

2

Locales

7

Content Types

30

Records

25,000

Learn more

Large

Power ecomm projects, multilingual content, or multiple touchpoints.

$879

/month for
each space

Master Environment

1

Sandbox Environments

5

Roles

4

Locales

10

Content Types

40

Records

50,000

Learn more

Enterprise Capabilities

Get advanced security, performance, and collaboration features,
as well as dedicated support from our Customer Success Team.

Dedicated infrastructure
Premium Support
Security reporting
SLAs
Training and consulting
Single-Sign-On (SSO)
PCI DSS Compliance
API Whitelabeling

You can purchase spaces via the Contentful Web Application.
Just log in to your account. Don't have an account? Sign up and get your first Micro space free.

See how spaces power the content for digital products of any size.

Learn how others are setting up their spaces

Frequently Asked Questions

Need answers? We got 'em.

What is Contentful Web App?

This is the web application, or the user interface, where editors can manually create, edit and manage their content.

How do you define a user?

We mean the users of the Contentful Web App. Every user (every writer, editor, developer and so on) would have an individual account which they would use the app with.

What is a record?

A record is an umbrella term for entries and assets. A space that has one entry and one image has two records. Each entry and asset are counted as a single record, regardless of how many times they are re-used within the space.

What is an API call?

An API call is a request to one of the Contentful APIs, which include content management API (CMA), content delivery API (CDA), or content preview API (CPA).

What is a locale?

It's a way to translate your default content into different languages or localize it for different countries. You can define the languages that your space should support by using ISO locale codes like en-US or de-DE. Each entry field is localized individually, plus we enable you to provide localized versions of your media assets. Please note that the number of locales varies by the space type.

What are roles?

In Contentful, roles allow you to assign individual groups of users a different level of access to content. For example, you might want grant publishing and deleting rights only to your editor, but not to writers and translators (see the guide for more information). The more roles you define, the more sophisticated workflows your organization can follow. With the standard space types, you can choose from a list of pre-defined roles, while enterprise customers are free to define custom roles.

What do these roles — Admin, Developer, Editor, Author, Freelancer and Translator — mean?

  • Admin. Can do everything, including work with entries, create and update content types, configure space settings and work with API keys
  • Developer. Can only read entries and assets, create and update API keys
  • Editor. Can work with entries, does not have access to content types, API keys or space settings
  • Author. Can do everything an editor can do except for deleting, (un)publishing, (un)archiving entries
  • Freelancer. Can work only with his own entries, can't see the content of other people, can't (un)publish, (un)archive his own entries
  • Translator. Can only work in the assigned language, can't create, delete, (un)publish, (un)archive any entries

What is onboarding support?

Your customer success manager will get on a call with you to guide you through the product and help you set up your space.

What is an SLA?

Service Level Agreements (SLAs) are legally binding performance criteria our service adheres to. Contentful standard SLA guarantees a service uptime of 99.5% and a response time of 250 ms on API responses with payloads less than 10 Kb. Note that SLAs are only available as a part of an enterprise agreement, customers using our service on-demand do so without any performance guarantees.

What is a dedicated infrastructure?

Our on-demand customers are hosted on a shared infrastructure cluster, subject to standard API rate limits. Though unlikely, it is conceivable that the actions of some users may impact the experience of others, especially on the Content Management API layer. Enterprise customers are hosted on low-density or dedicated infrastructure, highly reducing or totally eliminating this risk of an outage due to the actions of other Contentful customers.

What happens when I purchase a paid space type or add more than 10 users?

If you purchase a paid space type, you will be charged a monthly fee at the beginning of a month. The price of the space varies by space type. You will have to pay a monthly fee for each user on top of the 10 free users included in the use of Contentful. You can have as many paid spaces and users as you need.

What payment methods do you accept?

On-demand customers can pay for the subscription with American Express, MasterCard, and Visa credit carrds. Enterprise customers have an option of paying with a wire transfer.

Do I have to sign a long-term contract?

No, on-demand subscriptions are offered on a month-to-month, cancel-anytime basis. Enterprise customers who wish to access premium features and benefit from special services require a long-term contract. Please reach out to our sales team to discuss your needs and available options.

How and when can I change the space type I initially purchased?

You can freely move from one space type to another. When upgrading to a higher space type or downgrading to a lower space type, your changes become effective immediately and your monthly bill is adjusted to reflect the new price. Customers moving to a more expensive space type will be charged the difference, customers moving to a less expensive type will be prorated at the end of the current monthly period. Please note that to downgrade to a lower space type, your space must fit within the limits of the new space type. On some occasions this might require deleting excessive environments, records, content types, locales or roles. Talk to us if you have additional questions.

What happens when I hit my space limits?

Once you achieve the limit of environments, roles, locales, content types or records included in the space type, you will not be able to create another item. If you need to create more items, you can delete an existing item or upgrade to a space type with higher limits. Space admins can upgrade/downgrade a space to a different type directly in the web app.

Can I cancel my account at any time?

Yes, on-demand customers can cancel their accounts at any time, directly in the web app. Your cancelation becomes effective at the end of the current billing period. For example, if your subscription started at March 15 and you cancelled at April 1, you will be able to use Contentful until April 14. The terms and conditions for enterprise customers on committed contracts are stipulated in the terms and conditions of the contract.

Do you offer pro bono plans? What organizations qualify for them?

We're always happy to support teams and individuals working for a noble cause. If you are representing a charitable organization, run an educational program or maintain an open-source project, you can qualify for a pro bono plan. We also offer generous partner plans for digital agencies wishing to use the Contentful platform. Talk to us to find out the details.

How does logo attribution work?

To help us shoulder the cost of running the free version of the product, we ask you to help us spread the word about Contentful. All it takes is adding a small powered by Contentful logo to the footer of your website, the credit section of your mobile app, or linking to our website in the Readme section of your repo.

How do you count API calls?

Any request made to our Content Delivery API, Content Management API or Content Preview API counts as 1 API call. Requests to the Images API do not count as API calls, but are counted towards bandwidth limits.

How many API calls / records / bandwidth do I need?

Individual numbers vary from customer to customer and depend on the way you setup your content model, roll up the client app, or how much traffic you receive each month. However, most of our customers fit comfortably into the standard plan limits. You can consult your current monthly usage of API calls, asset bandwidth, and other metrics by visiting the usage section in the web app. Please note that technical constraints prevent usage stats from being displayed to customers on the legacy pricing plans.

What is the difference between different types of support you provide?

Premium support guarantees the highest priority in the queue. Customers on the committed tier are assigned a dedicated customer success manager and enjoy response time guarantees.

Advanced support is second-highest in the priority queue: customers are assigned a dedicated customer success manager, but the Advanced support plan doesn’t include guarantees on response time. Standard support is the last in the priority queue: it allows customers to open support tickets and communicate with the support agents on the website.

Community support does not include access to support agents, but allows the customer to use the Contentful community forum to find a solution to their problem.

How quickly can I expect your support team to reply?

Customers on the committed tier enjoy response time guarantees indicated in the SLA package of their choice. We cannot provide response time guarantees to on-demand customers - it could take from a couple of hours to several days, depending on the queue and the nature of your inquiry.

How do I contact your support team?

There are multiple ways to reach out to our support. One is to use the user drop-down in the top right corner of the Contentful Web App. Another is the support contact form. Customers on the committed tier can file a support ticket or reach out to a dedicated customer success manager.

Can I import my content from other platforms into Contentful?

We have migration tools to help you with that. If your existing data collection is complex, please talk to us and we'll gladly help. Please also note the rate limit of 600 Content Management API calls per minute.