It will pay off.

Every paid plan starts with a 14-day free trial.
No credit card required, no strings attached.
plansmall

Small

Play around. Good for static sites
and small projects
Free *
Features
  • Access to our 4 content APIs (Management, Delivery, Preview, Images)
  • Contentful Web App for managing content
  • Webhooks
  • Community support
  • 3 basic roles: Admin, Developer, Editor
Limits
  • 10,000 records
    +$5/mo for 1,000 more
  • 3 users
    +$20/mo per user (10 max)
  • 50,000 API calls
    per month
    +$0.15 for 1,000 more
planmedium

Medium

Scale up. More users, more languages
$
249
/month
Features
  • Everything from the
    small plan, plus..
  • Content localization
  • Basic support
  • Additional role: Author
Limits
  • 25,000 records
    +$4/mo for 1,000 more
  • 10 users
    +$20/mo per user (20 max)
  • 250,000 API calls
    per month
    +$0.10 for 1,000 more
planlarge Created with Sketch.

Large

Go big. Enjoy higher limits and better support
$
949
/month
Features
  • Everything from the
    medium plan, plus...
  • Individual onboarding support
  • Advanced support
  • Additional roles: Freelancer and Translator
Limits
  • 50,000 records
    +$3/mo for 1,000 more
  • 20 users
    +$20/mo per user (40 max)
  • 1,000,000 API calls
    per month
    +$0.08 for 1,000 more
planenterprise

Enterprise

Get a custom plan for mission-critical projects
Let's talk!
Features
  • Everything from the
    large plan, plus...
  • SLAs
  • Premium support
  • Dedicated infrastructure
  • Custom roles and permissions
Limits
Sky’s the limit.
Tell us what you need and we'll create a plan for you.

Please note that every plan is subject to the Fair Usage policy

(*) When you approach one of the limits, we'll ask for your credit card details, so that we can activate additional usage for your account and charge you for it.

planenterprise

Enterprise

This offer is for mission-critical projects which demand guaranteed reliability.
Dealing with Super Bowl or Black Friday traffic is a joy with Contentful Enterprise.
Dedicated data stores
Custom limits
SLAs
Training and consulting
Business continuity
Premium support
Our sales team and solution architects would love to know more about your project. We'll find a solution that is tailored specifically to your needs.

FAQ

The answer to your question is waiting somewhere below. If something remains unclear, please get in touch.

Free trial

What happens when I sign up?

Your 14-day trial will begin, and you will enjoy all the features of the Large plan. After 14 days we will ask you to select your new plan. You will have a choice between the free plan and the self-service tier plans — Medium and Large. In case you're an agency, charitable organization, or a contributor to an open-source developer project, special plan options may apply. Talk to us, we're eager to find out what cool project you're working on.

Do I need a credit card to start the trial?

Nope! Just give us your name, your email and the name of your company – and we're good to go.

What is included in the trial?

Everything that is included in the Large plan - minus the dedicated onboarding support. If you happen to choose a smaller plan at the end of your trial, some features may not be available later on.

What happens after my 14-day trial ends?

We will ask you to select a plan. You have a choice between the free Small plan, and the self-service tier plans (Medium, Large). In case you are not making a plan selection, your account will go into a read-only mode. You can resume your subscription by choosing a plan that suits your needs best.

Pricing and payment

What payment methods do you accept?

We accept American Express, MasterCard, and Visa. Enterprise clients can also pay with a wire transfer.

Do I have to sign a long-term contract?

The Enterprise plan comes with long-term, legally binding commitments from our side. All the self-service plans are offered on a month-to-month, cancel-anytime basis.

How and when can I switch between plans?

You can freely move from one plan to another anytime – as long as your usage limits fit in the new plan in case of a downgrade. Talk to us if you need help in adjusting your usage limits.

Do you offer pro bono plans? What organizations qualify for them?

Yes. In case you're an agency, a charitable organization, or a contributor to an open-source developer project, special plan options may apply. For example, we offer a pro bono plan for charitable organizations. Talk to us, we're eager to find out what cool project you're working on.

What happens when I hit my limits?

It depends on the limit. First, there is a limit quota for API calls, users, and records as a part of your plan. If you hit that quota, you will trigger additional usage. Note that if you're on the free plan then we'll first ask you to enter your credit card information before activating additional usage for your account. Secondly, there are maximum limits – for users, for example. If you hit one of these limits, you won't be able to invite more users - until you kick someone out or simply upgrade. Thirdly, there are fair usage limits. If you hit those, you'll be prevented from consuming more of those limits.

Refunds and cancellations

Can I cancel my account at any time?

Yes. If you're using one of the self-service plans, you can do it anytime directly in the app. Please note that it'll become effective at the end of your one-month billing period. For example, if your subscription started at March 15 and you cancelled at April 1, you'll still be able to use Contentful up until April 14. The Enterprise plans come with contracts which specify (in detail) how cancellation works.

About Contentful

What is Contentful Web App?

This is the web application, or the user interface, where editors can create, edit and manage their content.

What do you mean by "users"?

We mean the users of the Contentful Web App. Every user (every writer, editor, developer and so on) would have an individual account which they would use the app with.

What is a record?

A record is either an entry (a database-like entry, one object of structured content) or an asset (in other words, a file). Essentially, it's just one piece of content.

What is an API call?

An API call is a request to one of the APIs. To get some content from Contentful you would always make an API call (or several API calls, depending on your content model).

How do you count API calls?

Any request made to our Content Delivery API, Content Management API or Content Preview API counts as 1 API call.

How do I migrate my content into Contentful from elsewhere?

We have migration tools to help you with that. If your existing data collection is complex, please talk to us and we'll gladly help. Please also note the rate limit of 600 Content Management API calls per minute.

What is onboarding support?

Your customer success manager will get on a call with you to guide you through the product and help you set everything up.

What is an SLA?

Standard SLA guarantees an uptime of 99.5% and 250 ms response time (on API responses with payloads < 10 Kb). If needed, this guarantee can be upgraded to 99.9% or higher uptime with the help of extra servers, advanced failover scenarios and increased monitoring.

What is a dedicated infrastructure?

All our self-service plans are hosted on one shared infrastructure cluster, subject to shared API rate limits. Though unlikely, it is conceivable that the actions of some users may impact the experience of others, especially on the Content Management API layer. For the Enterprise tier, we offer dedicated infrastructure, which eliminates this risk and ensures a higher service level.

How many API calls and records do I need?

Both are highly dependent on the actual traffic volume and the actual implementation choices regarding the content model. There isn't really a rule of thumb to make any kind of realistic estimate. We recommend signing up for the 14-day trial and seeing for yourself what limit consumption pattern your project actually has.

What is the difference between Premium, Advanced, and Basic support?

Premium support gives you the highest priority in the queue. You can also request support via phone, are assigned a dedicated customer success manager, and receive response time guarantees.

Advanced support is second-highest in the priority queue. You are assigned a dedicated customer success manager but the Advanced support plan doesn’t include guarantees on response time.

Basic support is the last in the priority queue.

How quickly can I expect your support team to reply?

It depends on your plan. We provide response time guarantees for customers on our Enterprise plans but don’t have such guarantees for self-service plans. It could take up to a couple of days, depending on the queue.

How do I contact your support team?

There are multiple ways to reach out to our support. One is to use the user drop down in the top right corner of the Contentful Web App. Another is the support contact form. Large and Enterprise plan customers also have a dedicated customer success manager, and Enterprise plan customers may elect to have phone support.

What is content localization?

It's a feature that helps you keep your content in different languages. You can define up to 100 locales per space, using ISO locale codes like en-US or de-DE. Each field of an entry is localized individually and you can also provide localized variants of media assets.

What is Roles and Permissions?

It's a way of giving different groups of users different level of access to content. For example, you might want grant publishing and deleting rights only to your editor, but not to writers and translators. See the guide for more information.

What do these roles — Admin, Developer, Editor, Author, Freelancer and Translator — mean?

  • Admin

    Can do everything, including work with entries, create and update content types, configure space settings and work with API keys

  • Developer

    Can only read entries and assets, create and update API keys

  • Editor

    Can work with entries, does not have access to content types, API keys or space settings

  • Author

    Can do everything an editor can do except for deleting, (un)publishing, (un)archiving entries

  • Freelancer

    Can work only with his own entries, can't see the content of other people, can't (un)publish, (un)archive his own entries

  • Translator

    Can only work in the assigned language, can't create, delete, (un)publish, (un)archive any entries