FAQ

About Contentful

• What is Contentful?
• What is the difference between Contentful and a CMS?
• Is Contentful a website creation tool?

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Basics

• How do I create a space?
• How do I add a new content type?
• How do I delete a content type?

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Backup, security and hosting

• Where’s Contentful being hosted?
• Can I self-host/download Contentful?
• Is my content encrypted?

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Business

• Can I become a Contentful partner?

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Content migrations

• Does the Migrations CLI support field appearance changes?

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Content operations

• How many tasks can an entry can have?
• Do you notify users if they are mentioned in entry comments?
• Where can I see all assigned tasks / scheduled jobs?

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Environments

• What entities can be copied to a space environment?
• Are space environments covered by SLAs?
• How quickly can I create an environment?

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Personal Access Tokens

• Why Personal Access Tokens?
• What’s the difference between tokens issued by an OAuth app and Personal Access tokens?
• When should I use an OAuth app and when should I prefer a Personal Access Token?

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Rich Text

• What is the difference between "Embed block entry" and "Embed inline entry"?
• What is the difference between an "Embed inline entry" and a "Hyperlink to an entry"?
• What are the keyboard shortcuts for the Rich Text editor?

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Search and content organization

• My content model includes a field called ‘Author,’ why is it not searchable?
• What search features of the API are supported in the Web app search?
• What are the links visible on my sidebar?

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Single sign-on (SSO)

• Is the single sign-on feature available for all customers?
• How do I sign into Contentful with my corporate credentials?
• What Identity Providers (IdP) does Contentful support?

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Technology and features

• Which tools and SDKs exist for integrating Contentful?
• What platforms does Contentful support?
• Does Contentful work with HTML and JavaScript?

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Terminology

• What is the difference between roles within organizations and spaces?
• What is a Space?
• What is a Content type?

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Two-factor authentication (2FA)

• What is Two-factor authentication?
• Is 2FA available for all customers?
• How do I enable 2FA?

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Versioning

• What is entry versioning?
• Does entry versioning apply to linked content?
• Do you also version content types?

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UI Extensions

• Can I customize the Contentful Web App?
• What are common use cases for UI Extensions?
• How can I install a UI Extension?

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Webhooks

• What are webhooks?
• How do I configure a webhook?
• What are the IP ranges for webhook calls?

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