FAQ
About Contentful
- Can I use Contentful without writing code?
- What is the difference between Contentful and a CMS?
- What kind of content can I manage?
APIs
- How to receive an alert notification when reaching the record limit?
- Is sys.id unique?
- Why do I receive a 404 error when fetching data from a specific environment?
Backup, security and hosting
See all questions (8)Basics
- How do I resize an image with an API request?
- How do I delete a content type?
- How do I create a space?
Best practices
See all questions (8)Billing
See all questions (3)Business
See all questions (1)Client libraries
See all questions (1)Content migrations
See all questions (1)Content operations
- Can I assign tasks for an entry that already has a scheduled job?
- Where can I see all assigned tasks / scheduled jobs?
- What happens if a scheduled entry fails to publish?
Environments
- Will creating an environment increase the count towards spent records, locales and content types?
- What entities can be copied to a space environment?
- Are space environments covered by SLAs?
Extensibility
- Which entities can app identities access?
- What roles and permissions do apps have?
- What are the requirements for listing my app on the app marketplace?
Legacy spaces
- Why are we upgrading legacy subscription plans for all users?
- Will pricing for these plans change in the future?
- Does the upgrade affect the creation of new spaces?
Managing organizations and spaces
See all questions (2)Personal access tokens
- Why Personal Access Tokens?
- What’s the difference between tokens issued by an OAuth app and Personal Access tokens?
- When should I use an OAuth app and when should I prefer a Personal Access Token?
Rich text
- What is the difference between "Embed block entry" and "Embed inline entry"?
- What are Rich Text Commands?
- What is the difference between an "Embed inline entry" and a "Hyperlink to an entry"?
Search and content organization
- What are the links visible on my sidebar?
- What search features of the API are supported in the Web app search?
- Why do other users inside the space have access to the entries in the restricted view?
Security and privacy
- What is account impersonation and why do we request it?
- Can I have content related to gambling?
- Can I have content that may have nudity or be sexually explicit?
Single sign-on (SSO)
- Is the single sign-on feature available for all customers?
- What Identity Providers (IdP) does Contentful support?
- How do I set up a single sign-on access for my organization?
SSO x509 certificate expiration
- Will my SSO be affected by this change?
- What is Contentful’s x509 certificate for SAML authentication requests valid until 1st November 2021?
- What is Contentful’s x509 certificate for SAML authentication requests valid after 1st November 2021 and until September 2026?
Technology and features
- What platforms does Contentful support?
- Does Contentful work with HTML and JavaScript?
- Which tools and client libraries exist for integrating Contentful?
Terminology
- What is a Content type?
- What is the difference between a Content type and a Space?
- What is a symbol field?
Two-factor authentication (2FA)
- How do I disable 2FA?
- What happens if I lose my phone?
- How can I see which users have 2FA enabled in my organization?
Versioning
- Do you also version content types?
- How do I configure user permissions to work with entry versioning?
- I have updated a text field, but the snapshot comparison does not highlight my changes. Why?
Web app
See all questions (10)Webhooks
- What are the IP ranges for webhook calls?
- If I received a publish event, why do I get an old version in the CDA?
- What type of event will trigger my webhook?