About the Opportunity
The Enablement Program Manager will be a key role within the Global Go To Market (GTM) Enablement organization at Contentful. This role will center on all aspects of field readiness skills needed to support all segments of the business, specifically teams that manage all pre and post-sales activity. The mission of the team is to increase impact through best-in-class enablement programs centered around role-based knowledge (e.g. pre and post-sales processes), skill development (e.g. discovery, objection handling) and strong leadership coaching. This person will help drive our strategy to execution and help the field realize its aggressive goals. You will bring unique perspectives and amazing execution to help roll-out the overall strategy to all field teams to ensure their success in the way they understand, prioritize, and engage with customers. The ideal candidate is a high energy, positive, driven individual with enablement experience and appreciates working in a fast-paced dynamic environment.
What to expect?
Design, build, deliver, measure, and sustain structured enablement programs to equip our GTM teams
- Manage multi-faceted projects with rigorous prioritization to drive projects through to completion
- Build strong relationships by collaborating with the Field (both Sales, Solution Engineering, and Customer Experience reps and their leadership) and cross-functional teams (Marketing, Operations, Finance, etc.) to drive successful outcomes for Contentful’s organization
- Break down complex problems and distill key information to be consumed by GTM teams
- Facilitate meetings and deliver training (in person,live-virtual training, e-learning)
- Use KPIs, dashboards, and reporting to drive curriculum improvements and track enablement program efficacy
- Partner with Enablement team to keep the content in our Learning and Content Management Systems up to date
- Define and build learning pathways and modules in our Sales Readiness platform that are customized to the learner's needs
- Support integration of program content into onboarding program
- Bring a healthy attitude to work every day
What you need to be successful?
- 3-5 years of Prior Program Management, Sales/Field Enablement, Sales or Customer Experience Position or Leadership Role related Experience
- Experience working with global team members and cross-functional stakeholders and leaders
- Ability to operate independently and successfully in both remote and in office environments
- Successful history of putting the customer first, result-orientation and program ownership
- Bachelor’s degree is required
- Program Development, Management, and Delivery
- Communication and Presentation Skills
- Enablement Functional Understanding
- Interpersonal and Cross-functional Relationship-Building and Management Skills
- Problem-Solving
- Growth Mindset
- Business Acumen
- Impact & Outcome Focused
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business.
The application deadline is 08/10/25
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary Range: $102,000 - $122,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
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