About the opportunity

As a Workplace Experience Associate, you will support our Workplace team in our Denver hub. You will be responsible for a wide variety of administrative and hospitality tasks while helping to cultivate a positive and productive workplace. In this highly visible role, you’ll have the opportunity to wear multiple hats, ensuring a world-class workplace experience for all of our employees and visitors alike. You will be responsible for implementing front desk procedures, greeting visitors, and cultivating the workplace culture. If you are organized, creative, detail-oriented, and a hospitality enthusiast, we’d love to meet you!

This role is onsite at our Denver office five days a week. 

What to expect?

• Serve as the primary point of contact for our reception desk during set business hours, greeting employees and guests with a warm and welcoming demeanor, and acting as the host of the Denver office. 
• Support the Workplace team in pre-opening operations and maintaining a rewarding workspace filled with positivity for our growing team.
• Continuously seek to improve our space, ensuring it is always tidy, organized, and inviting to our teams, visitors, and clients. 
• Support the Workplace team in maintaining inventory levels of office supplies, food, and beverages.
• Manage incoming and outgoing mail and packages, as well as food and beverage deliveries
• Anticipate employees’ needs and listen to concerns and suggestions, implementing and communicating changes if necessary.
• Partner with the People team on cultural initiatives, support with onboarding/offboarding, and recruitment coordination, ensuring candidates have an amazing experience while interviewing with us.
• Organize internal and external lunches, meetings, and team-building events, ensuring proper preparation of all logistical pieces.
• Cultivate and share recommendations for local restaurants, food delivery services, catering options, team outing venues, etc.

What you need to be successful?

• 2+ years of experience working in administrative, workplace, hospitality, or similar fields.
• Excellent organization, planning, and prioritization skills with the ability to coordinate multiple schedules, visitors, and competing priorities with enthusiasm and positivity.
• Exceptionally strong ownership and “can-do” attitude with an operational mindset. Demonstrated ability to take existing processes and improve them, or identify the need for standard operating procedures where none previously existed.
• Self-starter who enjoys collaborating with a team while remaining able to work independently. 
• Agile mindset with the ability to embrace change and switch gears at a moment’s notice; superb multi-tasker.
• High attention to detail and ability to work efficiently and accurately when under pressure to meet tight deadlines.
• Strong interpersonal and networking skills, effectively building relationships at all levels with both internal and external stakeholders.
• A contagiously positive attitude that benefits our workplace culture

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business

The application deadline is 08/20/25

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $64,000 - $74,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

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