Webinar

Knowledge Base: Quest to Educate

Recorded on
October 13, 2021
About

Throughout the Quest Webinar Series, we take you through the customer journey by exploring three popular Contentful use cases: global marketing and localization, agile ecommerce and knowledge base.

Tune in as we interview Contentful solution partners — digital leaders in the MACH space — on how they addressed business challenges with Contentful. 


The third and final stop on our quest through the customer journey takes us to knowledge base. Join us and leaders from Appnovation, Phase2 and Vshift to learn how to:  

  • Build and maintain a streamlined knowledge base that enables consistency across channels 

  • Reuse content to maintain consistent, up-to-date answers across your organization

  • Provide self-serve options to customers that increase brand loyalty, advocacy and customer lifetime value

The seven dimensions of scale
Whitepaper - The seven dimensions of scale
How technology choices affect your ability to scale

Speakers

Gavin Estey
Gavin Estey
Technical Director
Appnovation
Terry Stephenson
Terry Stephenson
Managing Director, Commercial
Phase2
Eric Feige
Eric Feige
Managing Director, Strategy
VShift
Webinar Partners
Appnovation

Appnovation

Phase2

Phase2

VShift

VShift

Contentful top picks

Whitepaper - The seven dimensions of scale
How technology choices affect your ability to scale
Whitepaper: The ultimate guide to headless CMS
Thinking of going headless? Here's what you need to know
modern-website-strategy-guide-thumbnail
Build a better tech stack with modern services
add-circle arrow-right remove style-two-pin-marker subtract-circle remove