Customer stories

Atlassian scales its external support capabilities with Contentful

Challenge

Legacy technology made collaborating and previously manual methods for in-product support content unsustainable amid scaling.

Outcome

Contentful empowers Atlassian to create a more streamlined user journey with routinely updated and expanded content.

3 mos

to launch in-product support.

5 mins

to update content.

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Solutions

Composable content platform

A composable content platform unifies content across all digital landscape.

Collaborative features

A headless architecture enables parallel workflows while previewing capabilities that streamline editorial processes.

Reliable security

Reduced risk of unauthorized access, data breaches, and the legal or reputational damages that follow.

Development speed

Speed of development allows for a quick time to market.