Customer stories

Intercom goes for a modern stack solution with Contentful


The company’s custom-built CMS could only be updated by engineers, limiting updates and how much they could scale experiences.


Contentful is freeing Intercom developers from content management tasks so they can refocus attention on A/B testing and build net-new experiences.

90 secs

to deploy new content.


faster deployments.

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Learn more about Contentful’s Composable Content Platform

See how Contentful plays a pivotal role in elevating your company’s creativity
and digital experiences.

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Development speed

Speed of development allows for a quick time to market.

Integrated framework

APIs and the Contentful Marketplace offer extensibility to add new tools and capabilities.

Reliable security

Reduced risk of unauthorized access, data breaches, and the legal or reputational damages that follow.

Modular structure

A modular structure promotes consistency
in design and messaging.