Contentful Sub-processors and Affiliates

Contentful uses certain third-parties and Contentful Affiliates, as listed on this page, to process Customer Content in the delivery of the Contentful Services. Capitalized terms not defined on this page have the same meaning as defined in the Contentful Terms of Service or the written agreement between you and Contentful.

Sub-processors

Sub-processor entity name & location	Description of service	Purpose of processing	Hosting location
Amazon Web Services EMEA SARL Luxembourg	AWS - cloud services and infrastructure	Storage of Customer Content.	United States, Ireland, Germany
	Amazon Cloudfront - content delivery network	Distribution of Customer Content to Customer Applications.	Local - Customer Content is processed at the data center closest to the end user.
	Amazon Bedrock - generative AI solutions using foundation models	To deliver automated suggestions and refinement of Customer Content, applicable only where a customer chooses to use a Contentful feature with generative AI functionality.	United States, Ireland
Cloudflare, Inc. United States	Cloud services and infrastructure	Performance, reliability, storage, and security, and to power Customer-defined extensions to the Contentful Services.	Local - Customer Content is processed at the data center closest to the end user.
	Content delivery network	Distribution of Customer Content to Customer Applications.	Local - Customer Content is processed at the data center closest to the end user.
Cloudinary Ltd. Israel	Media management platform	Transformation of images or videos within Customer Content.	United States, Ireland, Germany
	Content delivery network	Distribution of Customer Content to Customer Applications.	Local - Customer Content is processed at the data center closest to the end user.
Cube Dev, Inc. United States	Semantic layer platform	Performance and reliability, applicable only where a customer uses Contentful Personalization.	Belgium
Fastly, Inc. United States	Content delivery network	Distribution of Customer Content to Customer Applications.	Local - Customer Content is processed at the data center closest to the end user.
Filestack, Inc. United States	File uploading and conversion.	Handling of Customer Content uploads.	United States, Ireland
Google Cloud EMEA Ltd. Ireland	Google Cloud Platform - cloud services and infrastructure	Hosting and storage of Customer Content, applicable only where a customer uses Contentful Personalization.	European Union (EU Multi Region - data centers within Member Sates of the European Union)
	Google Cloud Platform - Vertex AI - Machine learning (ML) platform that enables training and deployment of ML models and AI applications, and customizing large language models.	To deliver automated suggestions of Customer Content and automated configurations for Contentful Personalization features, applicable only where a customer uses a Contentful Personalization feature with generative AI functionality.	European Union (EU Multi Region - data centers within Member Sates of the European Union)
Nango Inc.* United States	Data integration platform	Integration of Customer Content from external systems.	United States
OpenAI LLC** United States	Generative AI solutions, in particular natural language understanding and generation through the use of large language models.	To deliver automated suggestions and refinement of Customer Content and automated configurations for Contentful Personalization features.	United States

* Optional Sub-processor: applicable only where a customer uses Contentful Personalization and actively opts to integrate data from certain external sources using this application.

** Optional Sub-processor: applicable only where a customer chooses to use a Contentful feature with generative AI functionality and expressly agrees to the Contentful AI Terms of Service.

Contentful Affiliates

The entities listed below are Contentful Affiliates that may function as Sub-processors to provide the Contentful Services. The lawful data transfer mechanism for transfers of personal data to Contentful Affiliates is Standard Contractual Clauses.

• Contentful Inc. - USA

• Contentful GmbH -Germany

• Contentful (UK) Limited - United Kingdom

• Contentful (Ireland) Limited - Ireland

• Contentful (Netherlands) B.V. - Netherlands

• Contentful (Denmark) ApS - Denmark

• Ninetailed GmbH - Germany†

† Applicable only where a customer chooses to use Contentful Personalization.