NewContentful is now officially part of Salesforce! Read more

Third Party License Restrictions for Contentful AI Functionality

Effective as of March 31, 2025

In accordance with the Contentful AI Terms of Service, the following safety, usage and related  policies apply in respect of Contentful AI Functionality as set out below:

Contentful AI FunctionalityApplicable third party provider of AI functionalityApplicable usage policies
AI ActionsOpenAI
  • OpenAI Usage policies, including but not limited to the prohibited activities listed in the section titled “Disallowed usage of our models” (e.g., gambling, multilevel marketing, adult content, dating apps, political campaigning or lobbying); and
  • Applicable terms within the OpenAI sharing and publication policy.
AWS Bedrock
AI Content Type GeneratorOpenAI
  • OpenAI Usage policies, including but not limited to the prohibited activities listed in the section titled “Disallowed usage of our models” (e.g., gambling, multilevel marketing, adult content, dating apps, political campaigning or lobbying); and
  • Applicable terms within the OpenAI sharing and publication policy.
Contentful Personalization AI capabilities (Audience Suggestions, Experience Suggestions, Variant Generation, Knowledge Base).
  • Google - Google Cloud Platform Vertex AI Platform
  • OpenAI