Effective as of April 1, 2025
Contentful takes seriously its responsibility to operate its business ethically and responsibly, which includes honoring and respecting the rights of all individuals. In this regard, Contentful is committed to the applicable standards and requirements of the UK Modern Slavery Act 2015, the German Supply Chain Due Diligence Act (Lieferkettengesetz) and all other applicable laws. This statement provides an overview of the steps that Contentful takes to prevent and combat any modern slavery or human trafficking activities in relation to our business and supply chain. Â
Contentful Global, Inc. and its affiliates and subsidiaries conduct business operations internationally, with offices and employees principally located in Europe and the United States. The Contentful® Composable Content Platform brings the building blocks of content together to create once and reuse for any digital experience. With robust content modeling, powerful APIs, built-in orchestration, an extensive app ecosystem, and a flexible app framework, Contentful enables businesses to customize and extend the platform with ease. These capabilities allow cross-functional teams to connect, create, and deliver content efficiently across channels, improving collaboration and accelerating digital experience delivery. Our customers vary in size, are located around the world, and span a diverse array of sectors.
As a global corporate citizen, Contentful recognizes its responsibility to give back to and generate a lasting, positive impact on the communities in which we operate. Our commitment to corporate social responsibility (CSR) is demonstrated through both our workforce and business practices, including Contentful’s participation in the Pledge 1% initiative, support for more than 250 nonprofit organizations through our pro bono program, and dedicated volunteer time off for employees to engage in community activities.
Our commitment to minimizing the risk of modern slavery and human trafficking while promoting our broader CSR principles is memorialized in the Contentful Code of Conduct (the “Code of Conduct”) which states, “Contentful is committed to the protection of human rights as outlined in the United Nations Universal Declaration of Human Rights and has a zero-tolerance approach to modern slavery. We expect the same from our business partners, suppliers, and contractors. Contentful expressly forbids the use of forced labor, compulsory or trafficked labor, whether adults or children.”
Our Code of Conduct applies to all employees, interns, working students, Board members, independent contractors/freelancers or other representatives of Contentful Global, Inc. and its subsidiaries and affiliates, regardless of location. Everyone at Contentful annually reaffirms their commitment to and compliance with our Code of Conduct, which includes mandatory training.
Contentful has a number of additional policies in place which underscore the importance we place on operating ethically and responsibly and ensuring a safe workplace. These policies include a: Policy Against Doing Business With Hate Organizations; a “Speak Up” policy that encourages persons to raise issues or concerns related to forced and involuntary labor; and employee handbooks that outline our emphasis on providing equal employment opportunities for all applicants and employees, and our commitment to fostering a safe, inclusive, and respectful working environment.
We evaluate, monitor and address the risks of forced labor in our industry and supply chain in several ways. We believe that forced and involuntary labor risks in our own workforce are minimal due to the strength of our internal policies, the emphasis of our core values in the workplace, and the nature of the industry in which Contentful operates. Likewise, because of the types of industries that the majority of our supply chain, vendors, and other associated parties operate in, we believe these risks are minimal outside our workforce. While we have not identified any high-risk suppliers, we recognize that modern slavery and human trafficking is more likely to occur with suppliers for services that involve manual labor such as event support and food services, which Contentful does engage on occasion.
We evaluate suppliers and business partners using a third party screening solution to identify potential risks of forced or involuntary labor and utilize contractual obligations to solidify a commitment to appropriate mitigation measures. Where appropriate, we include contractual language that permits audit rights to ensure compliance with all applicable laws and regulations, including those addressing forced and involuntary labor.
We maintain and promote a Contentful Cares “Speak Up” Compliance Hotline that promotes the reporting by both Contentful employees and third parties on issues or concerns related to forced and involuntary labor. All reports to the “Speak Up” Compliance Hotline are addressed promptly, and appropriate action is taken for any substantiated violations.. We also allow reports to be made anonymously to protect anyone fearful of possible retaliation. We have not received any reports relating to forced or involuntary labor or human trafficking concerns.
The Code of Conduct, our “Speak Up” Policy and the governance, risk, and existing compliance solutions are periodically reviewed to assess their effectiveness. While recognizing that the risks of forced or involuntary labor may exist in some of our supply chains, based on these measures and the nature of services provided by Contentful and the suppliers engaged to support the provision of these services, the risk of forced or involuntary labor is considered low within Contentful.
This Statement, covering the period from April 1, 2024 to March 31, 2025, has been duly approved and adopted by the Board of Directors of Contentful (UK) Limited.
Margo Smith
Member of the Contentful (UK) Limited Board of Directors