Effective as of February 26, 2024
Contentful uses certain third-parties and Contentful Affiliates, as listed on this page, to process Customer Content in the provision of Contentful Preview Features. Capitalized terms not defined on this page have the same meaning as defined in the Contentful Preview Features Terms of Service.
Sub-processors
| Sub-processor | Type of service | Purpose of processing | Location |
|---|---|---|---|
| Amazon Web Services | Cloud services and infrastructure | Storage of Customer Content | United States, Ireland, Germany |
| Amazon CloudFront | Content delivery network* | Distribution of Customer Content to Customer Applications | United States |
| Fastly | Content delivery network* | Distribution of Customer Content to Customer Applications | United States |
| Cloudinary | Content delivery network* | Distribution of Customer Content to Customer Applications | United States, Singapore |
| FileStack | Content (file) upload and conversion. | Handling of Customer Content uploads | United States |
| OpenAI** | Generative AI solutions, in particular natural language understanding and generation through the use of large language models. | OpenAI will be used to deliver automated suggestions and refinement of Customer Content. | United States |
| Amazon Web Services Bedrock** | Generative AI solutions, in particular natural language understanding and generation through the use of large language models. | Amazon Web Services Bedrock will be used to deliver automated suggestions and refinement of Customer Content. | United States |
| Cloudflare | Content delivery network* | Performance and reliability; Distribution of Customer Content to Customer Applications; Powering of Customer-defined extensions to the Contentful Services. | United States |
* Note that CDNs will cache data/content globally depending on the location where the Customer Content is consumed in order to ensure fast delivery to the endpoint. ** Applicable only where a customer chooses to use Contentful Preview Features with Contentful AI Functionality.
Contentful Affiliates
The entities listed below are Contentful Affiliates that may function as Sub-processors to provide the Contentful Preview Features. The lawful data transfer mechanism for transfers of personal data to Contentful Affiliates is Standard Contractual Clauses.
Contentful Inc. - USA
Contentful GmbH - Germany
Contentful (UK) Limited - United Kingdom
Contentful (Ireland) Limited - Ireland
Contentful (Netherlands) B.V. - Netherlands
Contentful (Denmark) ApS - Denmark