Report

Industry segmentation patterns

How leaders in ecommerce, SaaS, and financial services group audiences for personalization

Infographic showing industry segmentation patterns with bar charts, icons, and text explaining how businesses group audiences for personalization

One-size-fits-all messaging isn’t enough to capture customer attention — they crave something personal. To deliver on this, companies must strategically segment their audience. Here’s how some of the largest industries tackle this.

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Which segmentation variables are the most valuable

SaaS

Technology companies prioritize behavioral and firmographic variables.

Ecommerce

Online retailers consider location the most when grouping audiences.

Financial services

Like SaaS companies, this industry looks at firmographic and behavioral variables.

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