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Brian is the Director of Digital Engagement of the MACH practice at EPAM, where he helps companies grow their ecommerce revenue and shape their shopping experiences with speed and flexibility.

Brian Gilmore

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Creating a customer experience (CX) strategy that truly meets the needs of your customers is paramount to differentiating yourself from your competitors.
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How to create a CX strategy that transforms customer experiences

November 14, 2023Brian Gilmore

About the Blog

The Contentful blog helps builders and digital leaders create better digital experiences.
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