Effective as of May 22, 2025
Contentful uses certain third-parties and Contentful Affiliates, as listed on this page, to process Customer Content in the delivery of the Contentful Services. Capitalized terms not defined on this page have the same meaning as defined in the Contentful Terms of Service or the written agreement between you and Contentful.
Sub-processors
| Sub-processor entity name & location | Description of service | Purpose of processing | Hosting location |
|---|---|---|---|
| Amazon Web Services EMEA SARL Luxembourg | AWS - cloud services and infrastructure | Storage of Customer Content. | United States, Ireland, Germany |
| Amazon Cloudfront - content delivery network | Distribution of Customer Content to Customer Applications. | Local - Customer Content is processed at the data center closest to the end user. | |
| Amazon Bedrock - generative AI solutions using foundation models | To deliver automated suggestions and refinement of Customer Content, applicable only where a customer chooses to use a Contentful feature with generative AI functionality. | United States, Ireland | |
| Cloudflare, Inc. United States | Cloud services and infrastructure | Performance, reliability, storage, and security, and to power Customer-defined extensions to the Contentful Services. | Local - Customer Content is processed at the data center closest to the end user. |
| Content delivery network | Distribution of Customer Content to Customer Applications. | Local - Customer Content is processed at the data center closest to the end user. | |
| Cloudinary Ltd. Israel | Media management platform | Transformation of images or videos within Customer Content. | United States, Ireland, Germany |
| Content delivery network | Distribution of Customer Content to Customer Applications. | Local - Customer Content is processed at the data center closest to the end user. | |
| Cube Dev, Inc. United States | Semantic layer platform | Performance and reliability, applicable only where a customer uses Contentful Personalization. | Belgium |
| Fastly, Inc. United States | Content delivery network | Distribution of Customer Content to Customer Applications. | Local - Customer Content is processed at the data center closest to the end user. |
| Filestack, Inc. United States | File uploading and conversion. | Handling of Customer Content uploads. | United States, Ireland |
| Google Cloud EMEA Ltd. Ireland | Google Cloud Platform - cloud services and infrastructure | Hosting and storage of Customer Content, applicable only where a customer uses Contentful Personalization. | European Union (EU Multi Region - data centers within Member Sates of the European Union) |
| Google Cloud Platform - Vertex AI - Machine learning (ML) platform that enables training and deployment of ML models and AI applications, and customizing large language models. | To deliver automated suggestions of Customer Content and automated configurations for Contentful Personalization features, applicable only where a customer uses a Contentful Personalization feature with generative AI functionality. | European Union (EU Multi Region - data centers within Member Sates of the European Union) | |
| Nango Inc.* United States | Data integration platform | Integration of Customer Content from external systems. | United States |
| OpenAI LLC** United States | Generative AI solutions, in particular natural language understanding and generation through the use of large language models. | To deliver automated suggestions and refinement of Customer Content and automated configurations for Contentful Personalization features. | United States |
** Optional Sub-processor: applicable only where a customer chooses to use a Contentful feature with generative AI functionality and expressly agrees to the Contentful AI Terms of Service.
Contentful Affiliates
The entities listed below are Contentful Affiliates that may function as Sub-processors to provide the Contentful Services. The lawful data transfer mechanism for transfers of personal data to Contentful Affiliates is Standard Contractual Clauses.
Contentful Inc. - USA
Contentful GmbH -Germany
Contentful (UK) Limited - United Kingdom
Contentful (Ireland) Limited - Ireland
Contentful (Netherlands) B.V. - Netherlands
Contentful (Denmark) ApS - Denmark
Ninetailed GmbH - Germanyâ€
†Applicable only where a customer chooses to use Contentful Personalization.