Knowledge base
One platform to manage, personalize, and scale your knowledge base
The better way to build a knowledge base
Create once, reuse infinitely
Model content for easy reuse across help centers, portals, chatbots, and product docs, so every answer stays accurate and on brand.
Smarter workflows, powered by AI
Automate tasks like rewriting, translation, and alt-text generation with AI actions, all while keeping collaboration smooth with custom workflows.
Works with your support stack
Connect to Zendesk, Intercom, ChatGPT, and more with flexible, API-first integrations.
Expand faster while staying on brand
Publish localized content with ease using AI-assisted translations and locale-specific versions, ensuing the right message lands with regional accuracy.
The secret to faster, easier self-service
Discover how Contentful lets you build a knowledge base that’s easy to update and simple to manage. Deliver consistent, personalized answers across channels, and scale your support effortlessly as your business grows.
Customers building better knowledge bases
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