Today marks another milestone for Contentful as we join the Digital Experience Stack (DXS) as a founding member of what promises to be a trendsetting alliance.
The aim of the DXS alliance, announced today at Optimizely’s conference, is to create a cohesive way for companies to use best-in-category technologies to deliver digital products and the engaging experiences that customers expect. Contentful is a core member of this alliance, providing the content infrastructure layer of the modern digital stack.
In addition to Optimizely (experimentation) and Contentful, founding alliance members include Atlassian (collaboration), AWS (DevOps/LaaS/PaaS), Tealium (customer data management), Amplitude and Fullstory (analytics) and New Relic (performance monitoring).
The market is ripe for this alliance. It formalizes what cutting-edge companies are already doing: buying and assembling the best software solutions in a lean, tailored, pay-as-you-need model—an alternative to traditional, monolithic solutions.
By building on the DXS alliance platform, companies will be able to work with the products they love and deliver new digital products two to ten times faster than before. Digital products go from POC to P&L in record time, earning greater value for these companies. This increase in delivery speed also comes at a lower cost and with reduced risk of getting locked into an existing all-in-one solution.
Each member of the DXS alliance specializes in a specific layer of the modern development stack, and each company backs up its capabilities with expertise in and focus on its core audience. This specialization alleviates the pain that customers experience when working with vendors that promise to do everything but, in the end, can’t deliver high quality results across the board.
The alliance is based on open, cloud-based standards. DXS members provide APIs that give developers the ability to integrate and interchange tools as their needs and priorities evolve. With traditional digital experience platforms, companies often pay for everything, even if they don’t need it all. With DXS alliance members, companies only buy what they need: if they don’t need a new analytics solution, they don’t have to invest in that layer of the stack. The buy-and-assemble model is the ideal alternative to being forced to choose between building or buying.
The DXS alliance is at the forefront of a big shift happening across all industries. All companies are now, by necessity, digital companies, creating and shipping new products faster and faster to meet customer needs. Alliance members provide services that enable companies to learn about their customers, analyze that data, deliver products informed by that analysis and interact with customers in the multi-channel world.
To win and retain customers, companies need websites, mobile apps, on-site experiences, and in-home products, and they need to be ready to capitalize on new channels yet to come. They need single promotions that can be delivered to the right customers at the right time, across various devices and touchpoints in the customer journey. And they need to deliver continuously improved, more contextual customer experiences—at scale. To do that, teams need to be able to pick the best tool for the job and integrate it seamlessly with other solutions in the stack using open APIs.
Content plays a huge role in this orchestration, and it lies at the heart of every customer interaction. Content infrastructure breaks down silos so that there's no need to copy and paste across multiple content management systems. Companies can build a collection of digital products powered from a single content hub. Our customers have seen massive improvements in velocity, flexibility and even employee retention thanks to their use of this toolsets. TELUS, Red Bull, ASICS, Leica, TUI and others can ship new digital experiences at record speeds.
With the DXS alliance, we’re making it easier than ever for companies to connect the cloud-based solutions they need to succeed. Going forward, we’ll work on standardizing integrations, documentation and templates to help companies build their stack.
Throughout all aspects of launching and scaling new digital products, DXS alliance technology needs to prioritize enabling and empowering teams. As part of the DXS alliance, Contentful will help companies modernize the way their content flows and not only meet, but exceed, their customers’ expectations.
See what companies are already running on Contentful and try Contentful for yourself.