Agile ecommerce prepares digital builders for the unexpected

Published on August 27, 2021

Headless ecommerce prepares digital builders for the unexpected

Customers want websites that recognize and cater to their reason for visiting — shopping — and meet high expectations for a seamless and engaging digital experience. To accomplish this, ecommerce brands need nimble tools that enable their digital builders, such as developers and writers, to make quick changes and adapt to market forces. Low-cost experimentation and tech debt are also crucial.

Limitations of legacy ecommerce tools

Brands often have excellent sites, but they use technologies established over twenty years ago — monoliths of the early ecommerce that don’t allow for contemporary agile work practices.

To maintain the competitive edge, brands now need more. They need the ability to adapt to how customers want to shop constantly. API-first tools foster extensibility, which allows agile brands the ability to choose what works best and when. 

Rebuilding with API-first tools and a content platform

We’ve participated in the rise of headless ecommerce, which decouples the UX layer from the commerce platform to increase the freedom of agile teams. We now see the emergence of microservices-based, API-first, cloud-native SaaS and headless (MACH) tech stacks, also called composable architecture

Using a MACH approach allows teams to work in parallel to turn out features, products, fixes or updates quickly. But you’ll need to make sure you have the right tools to match your teams and resources. 

Progressive re-platforming 

At AND Digital, we often suggest a progressive re-platforming approach to decoupling the UX layer from the legacy monolith. This approach reduces the risks associated with a significant change. 

We identify the essential capabilities, gradually build those and migrate from the incumbent solution. These capabilities might be custom-built or assembled from API-first tools. While gradually replacing a monolithic tool, you’ll benefit by enhancing the user experience. As individual new services arrive, they are exposed to the UX layer and an experience designed to maximize benefits.

Getting ready for the future with API-first tools

Recently, we held an event where five brands talked about how they tackled unprecedented challenges despite uncertain times. The brands shared how they pivoted their business operations quickly and effectively, using API-first tools, composable architecture and agile practices.

<iframe width="560" height="315" src="https://www.youtube.com/embed/LKrRMb1FoL0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

If you’d like to hear more about how to approach re-platforming to ensure your organization is ready for the future, send an email to latigid.dna@olleh. 

Read more about how Contentful can help you increase sales with agile ecommerce software solutions.

Subscribe for updates

Build better digital experiences with Contentful updates direct to your inbox.

Meet the authors

Stuart Barker

Stuart Barker

Senior Director of Technology Enablement & Advisory Practice

Slalom

Over 20 years of digital, consulting and delivery across multiple industry sectors. Stuart is a leader in Digital Commerce technology in architecture roles with the likes of Marks & Spencer, Waitrose, Tesco and Kingfisher/B&Q.

Related articles

Three green trees in mulch beds beside a large blue triangular pattern against a white background
Insights

Content at scale for enterprise teams targeting global markets

June 6, 2025

Whether you're a digital native or an established business, considering how customers engage with businesses in a digital way is top of mind for everyone.
Insights

Enhancing the digital customer experience: Proven strategies for success

March 19, 2024

How the Hydrow engineering team are using Contentful. Next.js and Vercel to provide a richer experience for their editorial team (and their customers, too).
Insights

It just works: Hydrow’s instant publishing workflow with Contentful and Next.js

July 13, 2023

Contentful Logo 2.5 Dark

Ready to start building?

Put everything you learned into action. Create and publish your content with Contentful — no credit card required.

Get started