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Contentful Community Code of Conduct

The Contentful Code of Conduct governs both our Slack Community and our Community Forums.

Contentful is dedicated to providing a safe, inclusive, welcoming, and harassment-free space and experience for all community participants, regardless of gender identity and expression, sexual orientation, disability, physical appearance, socioeconomic status, body size, ethnicity, nationality, level of experience, age, religion (or lack thereof), or other identity markers.

Our Code of Conduct exists because of that dedication, and we do not tolerate harassment in any form. See our reporting guidelines below. Our full Code of Conduct can be found at this link.

  • Shout out to @tbarn and Keen IO for creating the original version of this Code of Conduct.

Procedures for Incident Reporting

If you experience or witness (or have experienced or have witnessed) violations of the Code of Conduct or have any other concerns, please notify the Contentful Community moderators identified below. Reports can be made at any time, but as soon as possible is preferred.

Code of Conduct violations can be reported by:

  • Contacting one of the moderators via email, by Twitter, or in person.
  • Communicating with an event organizer, who may themselves be a moderator or will be in contact with a moderator “on call.”

Reports of Code of Conduct violations should include as many details as possible, for example:

  • Contact info for the reporter (unless anonymous)
  • Names or descriptions of people involved
  • When and where it happened
  • What happened
  • Additional context
  • If it is ongoing

The Contentful Community prioritizes the safety and inclusion of marginalized people.

Our moderators will not act on reports regarding:

  • Reasonable communication of boundaries, such as “leave me alone,” “go away,” or “I’m not discussing this with you.”
  • Verbal communication in a tone you don’t find pleasant (try focusing on responding to the content or disengaging instead).
  • Criticizing racist, sexist, cissexist, or otherwise oppressive behavior or assumptions.

The Contentful Community moderators may reject any report believed to have been made in bad faith. Reports intended to silence legitimate criticism may be deleted without response.

When taking a private report, our community moderators will ensure you are safe and cannot be overheard. They may involve other moderators to ensure your report is managed properly. Once safe, we'll ask you to tell us about what happened. This can be upsetting, but we'll handle it as respectfully as possible, and you can bring someone to support you. You won't be asked to confront anyone and we won't tell anyone who you are. Our team will be happy to help you contact venue security, local law enforcement, local support services, provide escorts, or otherwise assist you to feel safe. We value your participation. Once again, we invite all those who participate in the Contentful Community to help us create safe and positive community experiences.


Name Twitter Email
Rouven Weßling @RouvenWessling rouven@contentful.com
Irina Botea @Irina_Botea irina@contentful.com
Shy Ruparel @ShyRuparel shy@contentful.com
Amelia Winger-Bearskin @AmeliaWB amelia@contentful.com
Sam Gentry @samgentry_ sam.gentry@contentful.com