Accessibility statement
(WCAG 2.2)
Scope of this statement
This accessibility statement applies to the website: https://www.contentful.com/ operated by Contentful.
Legal basis
Contentful is committed to ensuring the accessibility of its digital services in accordance with Accessibility Strengthening Act (BFSG), transposing the Directive (EU) 2019/882 (European Accessibility Act), which is enforceable since 28 June 2025.
Compliance status
This website is Partial compliance with the requirements of WCAG 2.2.
Partial compliance means that some parts of the content do not fully meet the accessibility standards. For more details, see the Non-accessible content section.
Non-accessible content
Despite our best efforts to ensure the accessibility of our website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations.
We recognize known color contrast issues and commit to enhancing visual readability across all pages.
We acknowledge link name deficiencies and are committed to providing descriptive link text for clearer navigation.
We are aware of heading order inconsistencies and pledge to implement logical structures for better content hierarchy.
We know button name problems exist on key pages and commit to adding accessible labels for interactive elements.
We recognize limitations in content reflow at high zoom levels and commit to improving support up to 400% without requiring horizontal scrolling.
We acknowledge that focus visibility in Firefox on macOS depends on system settings and are committed to improving guidance and ensuring clearer focus indication where possible.
NOTE: On macOS, full keyboard navigation (including focus visibility in Firefox) may require enabling system settings. To activate this, go to System Settings > Keyboard > Keyboard Navigation and enable keyboard navigation between controls.
We recognize that touch device support is currently limited and commit to enhancing usability across phones and tablets.
These issues are currently being resolved.
Preparation of this accessibility statement
This accessibility statement was prepared on 18 March 2026.
The assessment of the website’s accessibility is based on:
An independent accessibility audit carried out by AIOPSGROUP, a valantic company.
Ongoing monitoring using artificial intelligence through QualiBooth, which helps detect and resolve accessibility issues in real time.
This statement was last reviewed on 20 March 2026.
Feedback and contact information
We aim to make this website accessible and usable for all users. If you:
encounter any accessibility barriers,
need information in an alternative format, or
want to provide feedback on accessibility,
please contact us using one of the following channels:
Email: accessibility@contentful.com
Contact page:
https://www.contentful.com/contact/Postal address:
Max-Urich-Straße 3, 13355 Berlin, Germany
We are committed to responding to your request within 5 business days.
Enforcement procedure
If you are not satisfied with our response to your accessibility-related request or complaint, you may contact the competent supervisory authority responsible for monitoring accessibility.
Telephone:
Tel: +49 391 567 6970Postal address:
c/o Ministry of Labour, Social Affairs, Health and Equality, Saxony-Anhalt, P.O. Box 39 11 55, 39135 Magdeburg
Market Surveillance Unit of the Federal States for the Accessibility of Products and Services (MLBF)
From 28 June 2025, if you do not receive a satisfactory response from Contentful, you can contact the supervisory authority using the contact details above.
Publication and update dates
Accessibility is an ongoing process. This statement was published on 20 March 2026 and was last updated on 20 March 2026.
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