Fair Use Policy and System Limits (Legacy, 2016)

Fair use and system limits to safequard the integrity of our service

This Fair Use Policy (FUP) forms an integral part of the Contentful Terms of Service between you and Contentful GmbH that govern your use of Contentful software and the services. Terms used but not defined below, shall have the meaning outlined in the Contentful Terms of Service. If you do not agree with this FUP, do not use any company software or services. The limits outlined below apply solely to the current plans, the legacy plans (introduced before 2016) are subject to the legacy plan limits.

Self-service tier usage limits

Contentful Small, Medium, and Large plans come with the following fair use limits:

MetricMaximum quotaUnit of measure
Total API calls (CMA, CPA, CDA)10,000,000Calls per month
Bandwidth1TB per month per organization

The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For example, if you signed up on a 15th, your usage period is set to be from 15th to 15th of a calendar month.

The Small, Medium, and Large plans are also subject to system limits, imposed to ensure an uninterrupted functioning of the shared service infrastructure:

MetricMaximum quotaUnit of measure
Records100,000Number per organization
Users40Number per organization
Content Management API (CMA) calls10Calls per second
Spaces50Number per organization
Content types500Number per organization
API keys100Number per organization
Webhooks20Number per organization
Locales100Number per space
Asset size1000MB per asset
Long text field50,000characters per field
Short text field255characters per field
Many references field1,000linked entries per field

System limits are cumulative and can be reset only when organization users delete individual items.

If you require higher limits, consider upgrading to the Enterprise service tier, which comes with higher default limits and ability to purchase custom usage quotas for your organization.

If your service usage exceeds the limits listed above, we reserve the right to take corrective action, including but not limited to the throttling of the service API, temporarily suspending or - when other options are unavailable - terminating your account.

Enterprise tier usage limits

Unless agreed otherwise in the service contract, the organizations with enterprise plans are subject to the following fair use limits:

MetricMaximum quotaUnit of measure
Total API calls (CMA, CPA, CDA)100,000,000Calls per month
Bandwidth100TB per month per organization

The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For cumulative metrics, organizations hosted on the enterprise infrastructure are subject to these system limits:

MetricMaximum quotaUnit of measure
Records500,000Number per organization
Users1,000Number per organization
Content Management API (CMA) calls15Calls per second
Spaces100Number per organization
Content types1,000Number per organization
API keys200Number per organization
Webhooks100Number per organization
Locales100Number per space
Custom roles50Number per organization
Asset size1000MB per asset
Long text field50,000characters per field
Short text field255characters per field
Many references field1,000linked entries per field

Need higher limits

If you require higher limits, please contact a dedicated account manager or reach out to our Customer Success team to discuss available options.

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