Fair Use Policy and System Limits (Legacy, 2016)

Fair use and system limits to safequard the integrity of our service

This Fair Use Policy (FUP) forms an integral part of the Contentful Terms of Service between you and Contentful GmbH that govern your use of Contentful software and the services. Terms used but not defined below, shall have the meaning outlined in the Contentful Terms of Service. If you do not agree with this FUP, do not use any of company software or the services. The limits outlined below apply solely to the current plans, the legacy plans (introduced before 2016) are subject to the legacy plan limits.

Self-service tier usage limits

Contentful Small, Medium, and Large plans come with the following fair use limits:

Metric Maximum quota Unit of measure
Total API calls (CMA, CPA, CDA) 10,000,000 Calls per month
Bandwidth 1 TB per month per organization

The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For example, if you signed up on a 15th, your usage period is set to be from 15th to 15th of a calendar month.

The Small, Medium, and Large plans are also subject to system limits, imposed to ensure an uninterrupted functioning of the shared service infrastructure:

Metric Maximum quota Unit of measure
Records 100,000 Number per organization
Users 40 Number per organization
Content Management API (CMA) calls 10 Calls per second
Spaces 50 Number per organization
Content types 500 Number per organization
API keys 100 Number per organization
Webhooks 20 Number per organization
Locales 100 Number per space
Asset size 1000 MB per asset
Long text field 50,000 characters per field
Short text field 255 characters per field
Many references field 1,000 linked entries per field

System limits are cumulative and can be reset only when organization users delete individual items.

If you require higher limits, consider upgrading to the Enterprise service tier, which comes with higher default limits and ability to purchase custom usage quotas for your organization.

If your service usage exceeds the limits listed above, we reserve the right to take corrective action, including but not limited to the throttling of the service API, temporarily suspending or - when other options are unavailable - terminating your account.

Enterprise tier usage limits

Unless agreed otherwise in the service contract, the organizations with enterprise plans are subject to the following fair use limits:

Metric Maximum quota Unit of measure
Total API calls (CMA, CPA, CDA) 100,000,000 Calls per month
Bandwidth 100 TB per month per organization

The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For cumulative metrics, organizations hosted on the enterprise infrastructure are subject to these system limits:

Metric Maximum quota Unit of measure
Records 500,000 Number per organization
Users 1,000 Number per organization
Content Management API (CMA) calls 15 Calls per second
Spaces 100 Number per organization
Content types 1,000 Number per organization
API keys 200 Number per organization
Webhooks 100 Number per organization
Locales 100 Number per space
Custom roles 50 Number per organization
Asset size 1000 MB per asset
Long text field 50,000 characters per field
Short text field 255 characters per field
Many references field 1,000 linked entries per field

If you require higher limits, please contact a dedicated account manager or reach out to our support to discuss available options.

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