Fair Use Policy

Fair use policy

This Fair Use Policy (FUP) forms an integral part of the Contentful Terms of Service between you and Contentful GmbH that govern your use of Contentful software and the services. Terms used but not defined below, shall have the meaning outlined in the Contentful Terms of Service. If you do not agree with this FUP, do not use any of company software or the services. The limits outlined below apply solely to the current plans, the legacy plans (introduced before July 2017) are subject to the legacy fair use policy.

Self-service tier usage limits

Contentful Developer, Team, and Professional editions come with the following fair use limits:

Metric Maximum quota Unit of measure
Records 150,000 Number per organization
Total API calls (CMA, CPA, CDA) 15,000,000 Calls per month
Bandwidth 5 TB per month per organization

The API and Bandwidth quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For example, if you signed up on a 15th, your usage period is set to be from 15th to 15th of a calendar month. The Records quota is cumulative and can be reset only when an organization’s users delete individual items

The Developer, Team, and Professional editions are also subject to system limits, imposed to ensure an uninterrupted functioning of the shared service infrastructure. These limits are listed in the technical limits section of the developer documentation.

If you require higher limits, consider upgrading to the Enterprise service tier, which comes with higher default limits and ability to purchase custom usage quotas for your organization.

If your service usage exceeds the limits listed above, we reserve the right to take corrective action, including but not limited to the throttling of the service API, temporarily suspending or - when other options are unavailable - terminating your account.

Enterprise tier usage limits

Unless agreed otherwise in the service contract, the organizations with Enterprise editions are subject to the following fair use limits:

Metric Maximum quota Unit of measure
Records 500,000 Number per organization
Total API calls (CMA, CPA, CDA) 500,000,000 Calls per month
Bandwidth 100 TB per month per organization

The API, Bandwidth quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. The Records quota is cumulative and can be reset by deleting individual items. The system limits for the enterprise tier are listed in the technical limits section.

If you require higher limits, please contact a dedicated account manager or reach out to our support to discuss available options.

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