Fair Use Policy (Legacy, 2018)

Fair use limits applying to on-demand and committed subscriptions

This Fair Use Policy (FUP) forms an integral part of the Contentful Terms of Service between you and Contentful GmbH that govern your use of Contentful software and services. Terms used but not defined below, shall have the meaning outlined in the Contentful Terms of Service. If you do not agree with this FUP, do not use any of Contentful software or services. The limits outlined below apply solely to current plans, while legacy plans (introduced before April 16, 2018) are subject to the legacy fair use policies.

Utility limits

Micro, Small, Medium, and Large spaces types include the following limits:

Metric Maximum quota Unit of measure
Total API calls (CMA, CPA, CDA) 2,000,000 Calls per month
Asset bandwidth 0.75 Terabytes (TBs) per month per space

Performance 1x, Performance 2x, and Performance 3x space types include the following limits:

Metric Maximum quota Unit of measure
Total API calls (CMA, CPA, CDA) 7,000,000 Calls per month
Asset bandwidth 2 Terabytes (TBs) per month per space

The API and Bandwidth quotas listed above are measured on a monthly basis and reset to zero on the first day of each new period. For example, if you signed up on a 15th, your usage period is set to be from 15th to 15th of a calendar month.

Extra API calls will be billed at $5/1,000,000 API calls/month. Extra asset bandwidth consumption will be billed at $65/1 TB/month. Contentful does not set a cap on extra API calls and asset bandwidth your organization can consume. Note that utility limits can only be exceeded if your organization has a valid credit card on record.

On-demand tier limits

On-demand organizations can purchase additional spaces and users directly on the marketing website or on the subscription page, located under the organizational settings of the web app. On-demand tier includes the following limits:

Metric Included units Additional units Maximum limit
Spaces 1 space (Micro) Indicated on the pricing page 20 spaces
Users 10 $15/user/month 50 users

Committed tier limits

Organizations with committed contracts can purchase additional spaces and users directly on the marketing website, on the subscription page, located under the organizational settings of the web app, or by contacting a dedicated account manager. There are no limits on the maximum number of spaces/users on the committed tier:

Metric Included units Additional units Maximum limit
Spaces 1 space (Micro) Indicated on the pricing page/service order No limit
Users 10 $15/user/month No limit

Technical limits

Please note that use of Contentful is subject to system limits, imposed to ensure uninterrupted functioning of the service infrastructure. These limits are listed in the technical limits section of the developer documentation.

If your service usage exceeds the limits listed above, we reserve the right to take corrective action, including but not limited to the throttling of the service API, temporarily suspending or - when other options are unavailable - terminating your account.

If you require higher limits, please contact a dedicated account manager or reach out to our Customer Success team to discuss available options.

Discover Contentful

Learn how Contentful works

Read about our content management infrastructure, our flexible APIs and our global CDN.

View key features

See how our customers use Contentful

From apps and sites to digital signage and iBeacon campaigns — we deliver content everywhere.

Explore other customers